Privacy Policy

Last updated: 6/10/2026

1. Introduction 

Bent Ear Solutions (“BES,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit bentearsolutions.com (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the practices described here. 

2. Who We Are 

Bent Ear Solutions is a Service-Disabled Veteran-Owned Small Business and Esri Gold Partner providing GIS and technology optimization services to government agencies, utilities, and emergency management organizations. Our registered address is 1530 Wilson Boulevard, Suite 650. Arlington, VA 22209, Virginia. For privacy questions, contact us at admin@bent-ear.com. 

3. Information We Collect 

We collect information in two ways: information you provide directly, and information collected automatically when you use the Site. 

Information you provide to us:

  • Contact and subscription details you submit through our forms, including your name, email address, and organization. 

  • Your response to optional questions on our forms (for example, whether you wish to be notified about career opportunities at BES). 

  • Any information you include when you email us or submit a résumé for a posted role. 

Information collected automatically:

  • Standard analytics data collected by our website platform (Squarespace), such as pages viewed, approximate location, referring website, browser type, and device information, gathered through cookies and similar technologies. 

  • We use Microsoft Clarity to understand how visitors interact with our Site through metrics, heatmaps, and session replay. Clarity collects behavioral data such as mouse movements, clicks, scrolling, and page interactions using cookies and similar technologies. This information helps us improve the Site. For more information, see Microsoft's privacy practices. 

4. Cookies and Similar Technologies 

A cookie is a small text file stored on your device. We use cookies to operate the Site, understand how visitors use it, and improve performance. The specific cookies in use are confirmed in our internal cookie inventory and summarized in Part 3 of our records. You can control or delete cookies through your browser settings; disabling some cookies may affect how the Site functions. Where required, we present a cookie notice when you first visit the Site. 

5. How We Use Your Information 

We use the information we collect to: 

  • Respond to your inquiries and provide the information or services you request. 

  • Deliver our newsletter and other communications you have subscribed to. 

  • Operate, maintain, secure, and improve the Site. 

  • Consider you for career opportunities when you submit a résumé or opt in. 

  • Comply with legal obligations. 

6. How We Share Your Information 

We do not sell your personal information. We share information only as follows: 

  • With service providers who help us operate the Site and our communications (for example, our website platform and email service provider), who are permitted to use the information only to provide services to us. 

  • When required by law, regulation, legal process, or governmental request. 

  • To protect the rights, property, or safety of BES, our clients, or others. 

7. Data Retention 

We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it. 

8. Your Choices and Rights 

  • Unsubscribe: every newsletter email includes an unsubscribe link, and you may opt out of marketing communications at any time. 

  • Access and deletion: you may request that we provide, correct, or delete the personal information we hold about you by contacting admin@bent-ear.com. We will respond as required by applicable law. 

  • Cookies: you may manage cookies through your browser and, where offered, through our cookie notice. 

Depending on your state of residence, you may have additional rights under laws such as the Virginia Consumer Data Protection Act. We honor applicable rights regardless of whether a specific law requires us to. 

9. Data Security 

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. 

10. Third-Party Links 

The Site contains links to third-party websites and platforms, including our LinkedIn, Facebook, and X (formerly Twitter) pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies. 

11. Children’s Privacy 

The Site is intended for a professional, business audience and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it. 

12. Changes to This Policy 

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be posted on this page. 

13. Contact Us 

If you have questions about this Privacy Policy or our data practices, contact us at: 

Bent Ear Solutions

1530 Wilson Boulevard, Suite 650, Arlington, VA 22209. 
admin@bent-ear.com