Comprehensive Utilities Support

Blue Skies daily operations — BES supports utility efficiency, regulatory compliance, and resource management during normal conditions.

Gray Skies emergency response — BES provides situational awareness for utilities to coordinate, respond, and minimize impact during storms and outages.

Black Skies catastrophic event planning — BES helps utilities prepare for cascading infrastructure failure, extreme weather, and physical threats to substations and grid assets.

Technology Assessment & Optimization
GIS-Based Decision-Making Support
Operations & IT Alignment
Data Management, Collection & Integration
Work Management Process Improvement
Operational Planning & Workflow Enhancement
Staff Augmentation - Full-Time & Emergency

Everyday Operations

End-to-end Situational Awareness
Hazard & Risk Exposure Assessments, Scoring, & Mapping
Emergency Procedure & Process Improvement
Contractor Management Support
After Action Report (AAR) Development
Emergency Response Visualization

Response & Resilience

Emergency & Crisis Management

Disaster Planning & Response
Simulation Development & Technology Alignment for Training and Exercises
Nuclear Protective Action Zone (PAZ) & Emergency Planning Zone (EPZ) Modeling
Crisis Plan Development and Training
Comprehensive Threat Management
Personnel and Organizational OSINT Threat Monitoring

Everyday Operations

We don’t sell software. We work with your existing technology and the data that matters to you, creating tailored solutions that address your specific needs and advance your mission.

Dominion Energy unified operations dashboard built by BES — real-time crew visibility, mutual aid tracking, and asset monitoring across the utility service territory in a single GIS-enabled view.

Customize your software for your unique operations

everything you need
all in one place

See your entire grid and workforce at a glance. A unified dashboard brings together operational systems for real-time crew visibility, mutual aid tracking, and asset monitoring—all aligned with your workflows. Transform data into action by connecting technology, processes, and people in one sleek, intuitive view.

BES utility dashboard street-level detail — granular view of individual work requests, vehicle deployment, outage locations, and customer impact for precise operational decision-making.

CLIENT CENTERED SOLUTION
Dominion Energy - VA

Understand your service area at THE STREET LEVEL

Go beyond a sleek dashboard and dive into the operational details. With granular data down to individual work requests, vehicle deployment, outage locations, and customer impact, BES empowers utilities to move from broad awareness to precise, confident action.

Explore generation impact

achieve faster & simplified Regulatory compliance

For a multi-state ISO, BES created a Generation Simulation Application. The application provides interconnection customers and engineers with estimates of grid congestion at given points based on your inputs. Better understand a variety of generation injection and withdrawal scenarios and predetermine their effects on the grid.

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BES utility monitoring solution integrated into Microsoft Teams — streamlined infrastructure dashboard within a familiar collaboration platform for real-time situational awareness.

Microsoft Teams automated alert notification for utility operations — BES-configured adaptive card delivering real-time incident alerts and response actions.

seamless COLLABORATION PLATFORM INTEGRATIONS

BES meets you where you work. Monitor your assets with confidence using a streamlined dashboard seamlessly integrated into your collaboration platform (MS Teams, Slack, etc.). With heightened situational awareness, maintain a deep understanding of your service area and system status anytime and anywhere.

BES utility operational awareness map — GIS visualization of threats, hazards, and risk exposure aligned with existing technology and operational procedures.

Screenshot of a PowerGrid substation control panel. It displays details of various generators including their type, name, runtime, EcoMax, fuel type, and status indicators.

Explore comprehensive operational awareness

Don’t get caught off guard — align your existing technology, procedures, data, and personnel to achieve an actionable understanding of threats and hazards that impact your operations. Maximize efficiency by leveraging historical metrics and trends to inform adaptive and robust risk management strategies.

Response & Resilience

Animated wildfire hazard potential map — GIS visualization showing wildfire risk exposure across utility infrastructure and service territory built by Bent Ear Solutions.

Wildfire Hazard Potential legend — risk classification scale from very low to very high used in BES wildfire risk assessment mapping for utilities.

Utility wildfire and storm planning — real-time weather intelligence, flood monitoring, and wildfire condition tracking integrated into GIS-based operational workflows by BES.

The data you need, in the format you need it in.

Build confident resilience with all-hazards planning

Strengthen your readiness with real-time weather, flood, and wildfire intelligence, paired with BES expertise in operational protocols and situational awareness. From PSPS events to asset protection, BES helps utilities make faster, smarter decisions when every second matters.

Deeply understand your risks through scoring, assessments, and spatial mapping
Monitor wildfire and grid conditions in real time with data from environmental sensors, weather tracking, and ignition models
Develop and rehearse operational protocols like PSPS and crew deployment to enhance rapid response capabilities
Build tools that support continuity of operations, informed by critical data, and designed to solve your unique challenges and risk profile

Whether you're preparing for an approaching storm or monitoring high-risk wildfire conditions, BES empowers your team to act with confidence—mitigating risk, enhancing service reliability, and protecting critical infrastructure.

Multiple curved blue lines on a black background, resembling a wave pattern.

Schedule a Chat

BES utility damage reporting dashboard — real-time asset status, response priorities, and dispatch coordination accessible on any device for storm response.

rapidly respond with real-time insights

Prioritize and coordinate seamlessly across workflows and operating units when disruption strikes. A unified dashboard—accessible on any device—keeps asset status, response priorities, and dispatch actions in sync. Ensure clear communication and shared awareness so every team member stays aligned, informed, and ready to act.

BES utility weather analysis dashboard — live map-based storm tracking with impact projections integrated into utility operational workflows for proactive asset protection.

Weather threats don’t wait, and neither should you

Stay ahead of fast-moving weather threats with live, map-based storm tracking and impact projections that are directly integrated into your operational workflows. Whether there’s hail, wildfire conditions, flooding, or flash freezing conditions, our solutions enable you to pinpoint exactly which assets and infrastructure are at risk—before the damage occurs.

Instantly visualize which utility assets and service areas fall within the path of hazardous weather.

Instantly visualize which areas and assets fall within the path of hazardous weather.

Quantify real-time exposure from network structures to substations and field crews during weather events.

Quantify exposure in real-time, from network structures to substations and field crews.

Trigger pre-configured notifications to internal teams or external stakeholders when weather thresholds are met.

Trigger pre-configured notifications to internal teams or external stakeholders via your preferred communications system.

Project spotlight: DE_CIPHER

The DE-CIPHER application is a GIS-based operating capability that functions as an incident response management system, a situational awareness monitoring platform, and a historical data repository for trends and analysis. These products support physical security and threat intelligence by consolidating, visualizing, and analyzing data vital to the security of Dominion Energy’s physical assets and personnel.

DE-CIPHER physical security and threat intelligence application built by BES for Dominion Energy — GIS-based incident response, situational awareness monitoring, and threat data visualization for protecting utility assets and personnel.

Multiple wavy lines in shades of blue against a black background.

Disaster Prevention & Training

Bent Ear Solutions comprehensive utility consulting services — custom planning, cross-functional tabletop facilitation, after-action reviews, and technology-aligned process improvement.

How we help you build your resilience:

Custom Planning & Information Sharing Development
Ensure that your plans and information needs are complete and aligned, supporting operational and executive decision-making.
Processes and solutions built specifically for you
Simulations, workflows, procedures, and technology-based capabilities, ranging from collaboration platforms to GIS and emergency notifications, BES brings it all together.
Cross-Functional Tabletop Facilitation
Break down silos between operations, IT, communications, and executive leadership through structured, facilitated engagements.
After-Action Reviews with Real Takeaways
We don’t leave you with a generic summary. BES delivers prioritized, actionable improvement plans that help your teams evolve and enhance their performance.

Utility tabletop exercise facilitated by Bent Ear Solutions — cross-functional training simulation aligning operations, IT, communications, and executive leadership for emergency readiness.

earn confidence before the crisis

Bent Ear Solutions provides plan review and development, training and tabletop simulations, and After Action Reviews (AARs) for utility organizations, ensuring alignment between updated processes and workflows, essential elements of information (EEIs), technologies, and regulatory environment. From executive-level tabletop briefings to comprehensive consulting services, we help you move beyond checkbox compliance and into true operational readiness.

Tabletop exercises aren’t just about procedures.
They’re about your people & community.

Let's Talk Training

Protective Action Zones (PAZ) at Your Fingertips

Protective Action Zone application built by BES for a nuclear utility partner — real-time GIS visualization of shelter, evacuation, and protective action zones based on meteorological modeling and threat plume projections.

A real solution to our nuclear partner’s problem.

To provide actionable guidance on protective actions, BES addressed a nuclear partner’s challenge by developing the Protective Action Application, designed for nuclear facilities and surrounding jurisdictions. This geospatial solution visually delineates Protective Action Zones (PAZ) in real time, providing instant clarity on who needs to shelter, evacuate, or take protective measures based on the evolving incident.

Visualize the unthinkable

Respond with Confidence.

Leveraging their existing technology to do more.

The app leverages the partner’s existing technology to support meteorological modeling, threat plume projections, and pre-defined evacuation sectors to generate highly accurate visualizations of hazard zones. Whether in Drill Mode to lead training or during a real-world event, stakeholders can quickly communicate protective actions to the public, coordinate across agencies, and manage logistics—without guesswork or delay.

BES AI change detection application — automated identification of infrastructure damage and vegetation encroachment using satellite imagery and machine learning for utility asset management.

emerging capabilities

AI-powered change detection analysis showing infrastructure damage before and after a weather event — Bent Ear Solutions emerging technology for utility asset assessment.

Bent Ear Solutions emerging technology capabilities — AI-powered change detection for utility infrastructure monitoring, damage assessment, and vegetation management.

Leverage AI for Change detection

Transform how you monitor and manage your assets with advanced AI-powered change detection. Detect anomalies, anticipate maintenance needs, and respond proactively to potential threats with enhanced decision-making and situational awareness.