Comprehensive Utilities Support

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Informational graphic about gray skies, featuring a cloud with lightning bolts. The text emphasizes the importance of situational awareness in emergencies to coordinate, respond, and minimize impact.

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Technology Assessment & Optimization
GIS-Based Decision-Making Support
Operations & IT Alignment
Data Management, Collection & Integration
Work Management Process Improvement
Operational Planning & Workflow Enhancement
Staff Augmentation - Full-Time & Emergency

Everyday Operations

End-to-end Situational Awareness
Hazard & Risk Exposure Assessments, Scoring, & Mapping
Emergency Procedure & Process Improvement
Contractor Management Support
After Action Report (AAR) Development
Emergency Response Visualization

Response & Resilience

Disaster Planning & Response
Simulation Development & Technology Alignment for Training and Exercises
Nuclear Protective Action Zone (PAZ) & Emergency Planning Zone (EPZ) Modeling
Crisis Plan Development and Training
Comprehensive Threat Management
Personnel and Organizational OSINT Threat Monitoring

Emergency & Crisis Management

Everyday Operations

We don’t sell software. We work with your existing technology and the data that matters to you, creating tailored solutions that address your specific needs and advance your mission.

A large digital control room display showing multiple GIS dashboards based on tens of legacy software systems streamlined. Showcasing infrastructure, weather, outages, and traffic with charts, maps, and statistics, and two desks with chairs in front.

Customize your software for your unique operations

everything you need
all in one place

See your entire grid and workforce at a glance. A unified dashboard brings together operational systems for real-time crew visibility, mutual aid tracking, and asset monitoring—all aligned with your workflows. Transform data into action by connecting technology, processes, and people in one sleek, intuitive view.

A digital map of North Carolina with various icons representing utility work requests across the state. The interface includes panels on the left showing recent work requests with IDs, dates, and statuses, and a detailed information section on the right for selected work requests.

CLIENT CENTERED SOLUTION
Dominion Energy - VA

Understand your service area at THE STREET LEVEL

Go beyond a sleek dashboard and dive into the operational details. With granular data down to individual work requests, vehicle deployment, outage locations, and customer impact, BES empowers utilities to move from broad awareness to precise, confident action.

Explore generation impact

achieve faster & simplified Regulatory compliance

For a multi-state ISO, BES created a Generation Simulation Application. The application provides interconnection customers and engineers with estimates of grid congestion at given points based on your inputs. Better understand a variety of generation injection and withdrawal scenarios and predetermine their effects on the grid.

Learn more

Screenshot of a flood monitoring dashboard built into Microsoft Teams showing active incidents, flood extent map, and alerts for flooding and gas leaks in Virginia Beach.

Screenshots of emergency management alerts about flooding. The first alert predicts flooding risk tonight with options to activate flood checklist and view impact map. The second alert reports a flash flood near Albany Substation, with options to activate checklist, launch incident, send notification, and log the incident.

seamless COLLABORATION PLATFORM INTEGRATIONS

BES meets you where you work. Monitor your assets with confidence using a streamlined dashboard seamlessly integrated into your collaboration platform (MS Teams, Slack, etc.). With heightened situational awareness, maintain a deep understanding of your service area and system status anytime and anywhere.

A GIS map of the United States showing power grid lines, outage icons, and recent outage data.

Screenshot of a PowerGrid substation control panel. It displays details of various generators including their type, name, runtime, EcoMax, fuel type, and status indicators.

Explore comprehensive operational awareness

Don’t get caught off guard — align your existing technology, procedures, data, and personnel to achieve an actionable understanding of threats and hazards that impact your operations. Maximize efficiency by leveraging historical metrics and trends to inform adaptive and robust risk management strategies.

Response & Resilience

A GIS map showing electricity grid and wildfire alerts across the western United States, with icons indicating wildfire locations, energy sources, and grid infrastructure.

A spectrum from low to high showing wildfire hazard potential, with colors from light gray to dark brown.

Table showing wildfire transmission lines at Oak Canyon with four lines, their status, voltage, fire name, date, and map method. All lines are in service.

The data you need, in the format you need it in.

Build confident resilience with all-hazards planning

Strengthen your readiness with real-time weather, flood, and wildfire intelligence, paired with BES expertise in operational protocols and situational awareness. From PSPS events to asset protection, BES helps utilities make faster, smarter decisions when every second matters.

Deeply understand your risks through scoring, assessments, and spatial mapping
Monitor wildfire and grid conditions in real time with data from environmental sensors, weather tracking, and ignition models
Develop and rehearse operational protocols like PSPS and crew deployment to enhance rapid response capabilities
Build tools that support continuity of operations, informed by critical data, and designed to solve your unique challenges and risk profile

Whether you're preparing for an approaching storm or monitoring high-risk wildfire conditions, BES empowers your team to act with confidence—mitigating risk, enhancing service reliability, and protecting critical infrastructure.

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Schedule a Chat

An image of a GIS-based damage reporting map interface showing details of reported damages, crew availability, and a map with marked addresses and damages, including photos of specific damage locations.

rapidly respond with real-time insights

Prioritize and coordinate seamlessly across workflows and operating units when disruption strikes. A unified dashboard—accessible on any device—keeps asset status, response priorities, and dispatch actions in sync. Ensure clear communication and shared awareness so every team member stays aligned, informed, and ready to act.

Screenshots of a mobile app interface showing a GIS map and details for reporting damage to an energy pipeline. The app displays a GIS map with the pipeline's location, affected area, and perimeter details.

An interactive GIS weather map showing storm D9 moving northeast at 45 mph with areas at risk of hail, indicated by yellow and orange regions, and a warning for 396 network structures at risk within 30 minutes. Built for electric utilities.

Weather threats don’t wait, and neither should you

Stay ahead of fast-moving weather threats with live, map-based storm tracking and impact projections that are directly integrated into your operational workflows. Whether there’s hail, wildfire conditions, flooding, or flash freezing conditions, our solutions enable you to pinpoint exactly which assets and infrastructure are at risk—before the damage occurs.

A stylized eye with digital or network elements, symbolizing surveillance or technology.

Instantly visualize which areas and assets fall within the path of hazardous weather.

Digital pie chart with a section highlighted, connected to various lines and shapes, representing data analysis or network.

Quantify exposure in real-time, from network structures to substations and field crews.

A central yellow bell icon surrounded by blue arrows pointing outward, indicating a notification or alert system.

Trigger pre-configured notifications to internal teams or external stakeholders via your preferred communications system.

Project spotlight: DE_CIPHER

The DE-CIPHER application is a GIS-based operating capability that functions as an incident response management system, a situational awareness monitoring platform, and a historical data repository for trends and analysis. These products support physical security and threat intelligence by consolidating, visualizing, and analyzing data vital to the security of Dominion Energy’s physical assets and personnel.

A digital GIS map displayed on a control panel shows active threats and hazards in the southeastern United States, with icons for threats, assets at risk, and field workers, along with recent weather alerts at the bottom. Built for Dominion Energy.

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Disaster Prevention & Training

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How we help you build your resilience:

Custom Planning & Information Sharing Development
Ensure that your plans and information needs are complete and aligned, supporting operational and executive decision-making.
Processes and solutions built specifically for you
Simulations, workflows, procedures, and technology-based capabilities, ranging from collaboration platforms to GIS and emergency notifications, BES brings it all together.
Cross-Functional Tabletop Facilitation
Break down silos between operations, IT, communications, and executive leadership through structured, facilitated engagements.
After-Action Reviews with Real Takeaways
We don’t leave you with a generic summary. BES delivers prioritized, actionable improvement plans that help your teams evolve and enhance their performance.

Two women are seated at a conference table in a meeting room, engaged in a discussion. There are water bottles, papers, and a laptop on the table. Whiteboards with notes are visible on the wall behind them.

earn confidence before the crisis

Bent Ear Solutions provides plan review and development, training and tabletop simulations, and After Action Reviews (AARs) for utility organizations, ensuring alignment between updated processes and workflows, essential elements of information (EEIs), technologies, and regulatory environment. From executive-level tabletop briefings to comprehensive consulting services, we help you move beyond checkbox compliance and into true operational readiness.

Tabletop exercises aren’t just about procedures.
They’re about your people & community.

Let's Talk Training

Protective Action Zones (PAZ) at Your Fingertips

A digital map with a dark background, showing drill mode data visualization for an energy application over a regional area around Chicago, Illinois. The map features color-coded zones, radial lines, and gradient shading representing energy or data levels, with labels, boundaries, and navigation tools.

A real solution to our nuclear partner’s problem.

To provide actionable guidance on protective actions, BES addressed a nuclear partner’s challenge by developing the Protective Action Application, designed for nuclear facilities and surrounding jurisdictions. This geospatial solution visually delineates Protective Action Zones (PAZ) in real time, providing instant clarity on who needs to shelter, evacuate, or take protective measures based on the evolving incident.

Visualize the unthinkable

Respond with Confidence.

Leveraging their existing technology to do more.

The app leverages the partner’s existing technology to support meteorological modeling, threat plume projections, and pre-defined evacuation sectors to generate highly accurate visualizations of hazard zones. Whether in Drill Mode to lead training or during a real-world event, stakeholders can quickly communicate protective actions to the public, coordinate across agencies, and manage logistics—without guesswork or delay.

Safeguard your critical leaders and infrastructure with trusted threat intelligence.

Protecting Your People, Infrastructure, and Operations from Emerging Threats

Modern utilities face a complex and evolving threat landscape, encompassing physical intrusions, targeted cyberattacks, coordinated protests, and executive targeting. Bent Ear Solutions offers deep expertise in threat management, enabling utility organizations to proactively detect, assess, and respond to risks before they escalate into crises.

Explore Threat Management Capabilities

Receive the same services supporting comprehensive threat management for the federal government since 2019.

Computer monitor displaying a VANTAGE software interface, featuring a map of the Eastern United States with asset locations marked. Sidebar lists asset types such as substations and transmission lines.

emerging capabilities

A side-by-side comparison shows two aerial images of a forested area with power lines. The left image is dated March 30, 2023, and the right image is dated April 15, 2023. The right image highlights a damaged power pole with a yellow box and a label. Both images display trees and electrical equipment in the clearing.

Interface showing recent changes detected in distribution line imagery near 1390 Holland Road, Suffolk, VA. Includes options for mobile, drone, plane, and satellite views with image acquisition dates and sensor details.

Leverage AI for Change detection

Transform how you monitor and manage your assets with advanced AI-powered change detection. Detect anomalies, anticipate maintenance needs, and respond proactively to potential threats with enhanced decision-making and situational awareness.

Work Smarter with AI