Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business.

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ROLE DESCRIPTION

BES is seeking a senior-level Project Manager with deep experience leading complex, client-facing projects from initiation through delivery. Experience in public safety, emergency management, law enforcement, or utilities is a plus.

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In this role, you will lead end-to-end project delivery for data and technology solutions that support mission-critical operations, including monitoring, analysis, and reporting functions. You will be responsible for building and sustaining trusted client relationships, coordinating cross-functional teams, and ensuring the delivery of high-quality, outcomes-driven solutions.

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This position requires strong project leadership, the ability to operate effectively in complex and fast-paced environments, and a high degree of flexibility. Occasional evening and weekend availability may be required based on client needs and project demands.

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RESPONSIBILITIES

Project Leadership, Vision & Delivery

• Lead project teams using BES methodologies and frameworks, aligned to the client’s mission and organizational goals.

• Develop and execute work plans, including tasks, timelines, and deliverables, to achieve contracted outcomes.

• Identify opportunities to improve client effectiveness through better use of technology and process.

• Manage teams with diverse skill sets and experience levels, ensuring alignment to scope, priorities, and desired outcomes.

• Own overall project success, including quality, performance, and compliance with contract requirements.

• Oversee the development, review, and quality control of deliverables to ensure client-ready outputs.

• Foster a collaborative, high-performing team environment that encourages accountability and shared ownership of results.

• Provide direction, mentorship, and ongoing feedback to support staff performance and professional growth.

• Build effective, trusted relationships with partner firms operating in the client environment.

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Client Relationship Management & Engagement

• Serve as the primary client point of contact, building trusted, long-term relationships with key stakeholders.

• Understand client dynamics, organizational context, and leadership styles to tailor communication and engagement effectively.

• Translate client needs into actionable project plans that support engagement, decision-making, and results.

• Set, manage, and reinforce expectations related to scope, deliverables, timelines, and the overall engagement experience.

• Design and facilitate client, stakeholder, and team meetings that drive clear decisions and project progress.

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Project & Financial Management

• Manage large-scale or concurrent projects by defining scope, allocating resources, and delivering work on time and within budget.

• Track and report progress against scope, schedule, budget, and utilization targets.

• Oversee project financials, including time tracking, invoicing, expense management, and status reporting.

• Develop and maintain project budgets.

• Prepare and submit invoices in accordance with contract requirements.

• Maintain project documentation in accordance with organizational file management standards.

• Manage project and financial risk and assist with developing and implementing risk management escalation protocols.

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Business Development & Organizational Contribution

• Identify organic growth opportunities within existing client engagements.

• Support proposal development and contribute to broader business development efforts within assigned accounts.

• Provide input on marketing, positioning, and client strategy efforts as needed.

• Contribute to internal process improvement and help strengthen delivery frameworks and organizational effectiveness.

• Identify training needs and growth opportunities for delivery staff and encourage professional development.

• Oversee documentation of lessons learned and knowledge assets to strengthen team and organizational capabilities.

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KNOWLEDGE & SKILLS

• Proven experience leading client-facing projects and cross-functional teams in a consulting or similar environment.

• Strong client service orientation with the ability to build trusted relationships and deliver outcomes that meet client needs.

• Demonstrated ability to manage multiple priorities, deliver high-quality work, and keep projects on track in fast-paced environments.

• Strong communication skills with the ability to translate complex ideas into clear, actionable messages for clients and stakeholders.

• Experience engaging with senior leaders and executive-level stakeholders.

• Strong problem-solving skills with the ability to operate effectively in ambiguous or evolving situations.

• Experience with project financials, budgeting, and project management tools (e.g., tracking scope, schedule, and budget).

• Exposure to or interest in Esri technology and/or geospatial consulting environments (preferred).

• A growth mindset with a desire to learn, take on new challenges, and expand capabilities over time.

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EDUCATION & POSITION REQUIREMENTS

• Bachelor’s Degree

• Minimum of 5 years of project management experience in a client facing environment

• GIS experience is a plus.

• Familiarity with Microsoft products and Smartsheet is a plus

• Ability to obtain a secret-level security clearance

• Must be located in the Washington, DC area, be able to work onsite, and have a willingness to travel.
  

• Salary range commensurate with experience: $150,000 - $210,000

Location: Hybrid in the Washington DC area.

Please send a cover letter and resume to BES at:

recruiting@bent-ear.com

Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business.

‍ ‍

ROLE DESCRIPTION

Bent Ear Solutions is currently seeking a Senior GIS Manager. Experience in public safety, emergency management, or a related field is helpful. This position demands high levels of teamwork, flexibility, and the ability to adapt to frequent changes in processes, priorities, and availability. In this role, you will lead a team of developers, consultants, analysts and project managers, you will deliver high-quality, client-focused services. Understanding how GIS can support and enhance security and public safety operations is an important component of this position. The position also requires the ability to listen for and capture client requirements and turn those requirements into technological solutions. At BES, we help our clients do more with the technology they already own and this position plays a key role in meeting that mission.

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RESPONSIBILITIES

• Work with project/client leadership to oversee GIS solution design and development.

• Coordinate, support, and lead a team of GIS analysts, developers, and data scientists.

• Effectively coordinate and communicate with team members and stakeholders as well as manage projects independently, for optimal results in a fast-paced work environment.

• Be client-focused and adaptable to changing requirements and needs. Strive to exceed expectations by delivering the highest quality of work.

• Communicate findings and recommendations clearly and confidently to colleagues,  stakeholders, and project leadership.

• Adhere to policies, procedures, regulations, and agreements related to information security.

• Complete all aspects of assigned GIS projects, including design, maintenance, and production of geographic data and applications.

• Maintain and update GIS databases, ensuring data integrity and consistency.

• Conduct thorough research and analysis using GIS tools to enhance intelligence and operational effectiveness.

• Develop and maintain GIS documentation and standard operating procedures.

• Stay informed of emerging GIS technologies and their potential to enhance organizational capabilities.

• Work closely with project leads and team members to design and implement effective task assignment strategies, considering factors like expertise, workload, and project goals. Ensure tasks are distributed efficiently and aligned with project timelines.

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KNOWLEDGE & SKILLS

• Experience leading people and diverse teams.

• Experience with project planning, including tools such as DevOps, Planner, Smartsheets, Project, or similar tools.

• Experience maintaining project timelines and leading teams to ensure work is completed efficiently and effectively.

• Proficiency in conducting objective research and applying advanced analytical techniques.

• Skilled in applying logic and reason to both routine tasks and new or complex situations.

• Ability to engage effectively with stakeholders and partner agencies, representing the organization and client professionally.

• Extensive experience in developing visually-appealing applications using Experience Builder, Dashboard, and other ArcGIS Web Application configuration tools.

• Extensive experience with web-based GIS using the Esri platform, including ArcGIS Online, Portal for ArcGIS, and related applications (Survey123 Connect, Dashboard, ArcGIS Hub, Map Viewer, Experience Builder, etc.).

• An understanding of ArcGIS from an IT perspective, including hardware, software, storage, security, networking, servers, databases, web services, virtualization, and cloud computing.

• Experience in designing, collecting, maintaining, validating, and publishing GIS data on the Esri ArcGIS Online platform and ArcGIS Pro, utilizing geodatabases, published layers and other associated data types.

• Ability to engage effectively with stakeholders and partner agencies, representing the organization and client professionally.

• Ability to review, revise, and report on data and information, including sensitive items.

• Strong problem-solving skills in both independent and team settings.

• Skilled in applying logic and reason to both routine tasks and new or complex situations.

• Strong writing and grammar skills, ensuring clear and concise communication.

• Experience with databases and data modeling.

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EDUCATION & POSITION REQUIREMENTS

• Bachelor's degree in Computer Science, GIS, Geography, or related field.

• 8+ years of experience in GIS (geospatial intelligence preferred).

• Experience leading teams and managing a portfolio of work.

• Ability to leverage cartography creatively, transforming spatial data into innovative and valuable information products tailored to meet the diverse needs of clients.

• Willingness and desire to learn new skills as our small company dictates throughout its growth.

• Excellent communication, problem-solving, and interpersonal skills.

• Ability to work 40 hours or more a week as required by workload.

• Ability to obtain Top-Secret Security Clearance.

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BENEFITS

• Competitive salary and benefits package.

• Professional development opportunities and training.

• Great teammates and supportive work culture.

• Salary range: $95,000 - $130,000
  

Location: Hybrid. Based in Washington, DC with approximately 70% onsite requirement.

Please send a cover letter and resume to BES at:

recruiting@bent-ear.com

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‍Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business.

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ROLE DESCRIPTION

Bent Ear Solutions is currently seeking a Senior GIS Analyst. Experience in public safety, emergency management, or a related field is helpful. This position demands high levels of teamwork, flexibility, and the ability to adapt to frequent changes in processes, priorities, and availability. In this role, you will design, develop, and implement GIS solutions for our clients. Collaborating with a team of developers, consultants, analysts and project managers, you will deliver high-quality, client-focused services. Understanding how GIS can support and enhance emergency management operations is an important component of this position. The position also requires the ability to listen for and capture client requirements and turn those requirements into technological solutions. At BES, we help our clients do more with the technology they already own and this position plays a key role in meeting that mission.

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RESPONSIBILITIES

• Create useful, user-friendly GIS applications that satisfy client requirements.

• Effectively coordinate and communicate with team members and stakeholders as well as manage projects independently, for optimal results in a fast-paced work environment

• Be client-focused and adaptable to changing requirements and needs. Strive to exceed expectations by delivering the highest quality of work.

• Communicate findings and recommendations clearly and confidently to colleagues and stakeholders.

• Adhere to policies, procedures, regulations, and agreements related to information security.

• Offer insights and suggestions on GIS-related policies and operational strategies.

• Complete all aspects of assigned GIS projects, including design, maintenance, and production of geographic data and applications.

• Maintain and update GIS databases, ensuring data integrity and consistency.

• Collect, compile, and analyze spatial data from various sources to create accurate and detailed maps.

• Conduct thorough research and analysis using GIS tools to enhance intelligence and operational effectiveness.

• Develop and maintain GIS documentation and standard operating procedures.

• Stay informed of emerging GIS technologies and their potential to enhance organizational capabilities.

• Work closely with project leads and team members to design and implement effective task assignment strategies, considering factors like expertise, workload, and project goals. Ensure tasks are distributed efficiently and aligned with project timelines.

‍ ‍

KNOWLEDGE & SKILLS

• Proficiency in conducting objective research and applying advanced analytical techniques.

• Skilled in applying logic and reason to both routine tasks and new or complex situations.

• Ability to engage effectively with stakeholders and partner agencies, representing the organization and client professionally.

• Extensive experience in developing visually-appealing applications using Experience Builder, Dashboard, and other ArcGIS Web Application configuration tools.

• Extensive experience with web-based GIS using the Esri platform, including ArcGIS Online, Portal for ArcGIS, and related applications (Survey123 Connect, Dashboard, ArcGIS Hub, Map Viewer, Experience Builder, etc.).

• An understanding of ArcGIS from an IT perspective, including hardware, software, storage, security, networking, servers, databases, web services, virtualization, and cloud computing.

• Experience in designing, collecting, maintaining, validating, and publishing GIS data on the Esri ArcGIS Online platform and ArcGIS Pro, utilizing geodatabases, published layers and other associated data types.

• Ability to engage effectively with stakeholders and partner agencies, representing the organization and client professionally.

• Ability to review, revise, and report on data and information, including sensitive items.

• Strong problem-solving skills in both independent and team settings.

• Skilled in applying logic and reason to both routine tasks and new or complex situations.

• Strong writing and grammar skills, ensuring clear and concise communication.

• Experience with databases and data modeling.

• Experience in developing front-end web applications using JavaScript, HTML, CSS, and JS libraries such as React and JQuery are a plus but not required.

• Experience with Python scripting to automate GIS processes and workflows are a plus but not required.

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EDUCATION & POSITION REQUIREMENTS

• Bachelor's degree in Computer Science, GIS, Geography, or related field.

• 5+ years of experience in GIS (geospatial intelligence preferred).

• Ability to leverage cartography creatively, transforming spatial data into innovative and valuable information products tailored to meet the diverse needs of clients.

• Willingness and desire to learn new skills as our small company dictates throughout its growth.

• Excellent communication, problem-solving, and interpersonal skills.

• Ability to work 40 hours or more a week as required by workload.

• Ability to obtain Top-Secret Security Clearance.

• Must be located in the Washington, DC area.

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BENEFITS

• Competitive salary and benefits package.

• Professional development opportunities and training.

• Great teammates and supportive work culture.

Salary range: $85,000 - $120,000

Location: This position is Washington, DC based with approximately 70% onsite requirement.

Please send a cover letter and resume to BES at:

recruiting@bent-ear.com

Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business. 

ROLE DESCRIPTION

BES is seeking an analyst to provide direct support to a federal client that is responsible for monitoring, collecting, analyzing, and reporting on incidents that could impact, or are currently impacting, operations.  

The Analyst should have a fundamental understanding of open-source research and the ability to navigate and investigate key areas of the internet. Analysts at all levels must be able to process data efficiently and communicate findings clearly, confidently, and quickly to colleagues. While the role requires the ability to work independently, collaboration with team members and stakeholders is essential to achieving the best outcomes. Given the dynamic nature of this work, the ideal candidate must be adaptable, flexible, and able to respond to shifting priorities, processes, and task requirements.  

RESPONSIBILITIES

• Perform extensive research and analysis in key areas of the open-source and deep and dark web.  

• Process data and information and clearly communicate discoveries to their colleagues with confidence, clarity, and speed.  

• Deliver reports and presentations in a thorough and professional manner. 

• Support the implementation of OSINT policies and procedures.  

• OSINT query-building and ongoing monitoring.  

• Advise and provide input on policies and operational considerations.  

• Provide direct support to a federal client responsible for monitoring, collecting, analyzing, and reporting on incidents that could, or are currently, having an impact on critical client operations.  

KNOWLEDGE & SKILLS

• Understands how to review, revise, and report data and information, including items that may be sensitive in nature. 

• Ability to perform objective research and apply basic analytical techniques. 

• Capable of applying logic and reason to tasks and new or complex situations. 

• Ability to engage with stakeholders and partner agencies and be trusted to adequately represent the organization and client.  

• Capable of both receiving and providing constructive feedback in a professional manner with team members, leadership, the client, and stakeholders. 

• Experience coordinating with and briefing senior officials. 

• Ability to work a flexible work schedule. 

• Must possess basic computer skills, including use of MS Office products and telework technology. 

• Advanced writing, communication, and presentation skills. 

• Excellent research and analytical skills. 

PREFERRED EDUCATION & POSITION QUALIFICATIONS 

• Bachelor’s Degree in Intelligence, Emergency Management, Homeland Security, or a related field required. 

• 1 – 3 years of experience in related work preferred. 

• Willingness and desire to learn new skills as our small company dictates throughout its growth. 

• Ability to work 40 hours or more a week as required by workload. 

• Ability to obtain Top-Secret Security Clearance. 

BENEFITS

• Hybrid work environment. Position requires onsite presence in Washington, DC two-three days per week. 

• Competitive salary and benefits package. 

• Professional development opportunities and training. 

• Great teammates and supportive work culture. 

• Salary range: $65,000 - $80,000 

Location: Hybrid. Candidates in the DC Metro area are preferred.  

Please send a cover letter and resume to BES at:

recruiting@bent-ear.com