Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business. 

Role Description 

Bent Ear Solutions is currently seeking a Senior GIS Analyst. Experience in public safety, emergency management, or a related field is helpful. This position demands high levels of teamwork, flexibility, and the ability to adapt to frequent changes in processes, priorities, and availability. In this role, you will design, develop, and implement GIS solutions for our clients. Collaborating with a team of developers, consultants, analysts and project managers, you will deliver high-quality, client-focused services. Understanding how GIS can support and enhance emergency management operations is an important component of this position. The position also requires the ability to listen for and capture client requirements and turn those requirements into technological solutions. At BES, we help our clients do more with the technology they already own and this position plays a key role in meeting that mission. 

Responsibilities 

• Create useful, user-friendly GIS applications that satisfy client requirements. 

• Effectively coordinate and communicate with team members and stakeholders as well as manage projects independently, for optimal results in a fast-paced work environment 

• Be client-focused and adaptable to changing requirements and needs. Strive to exceed expectations by delivering the highest quality of work.  

• Communicate findings and recommendations clearly and confidently to colleagues and stakeholders. 

• Adhere to policies, procedures, regulations, and agreements related to information security. 

• Offer insights and suggestions on GIS-related policies and operational strategies. 

• Complete all aspects of assigned GIS projects, including design, maintenance, and production of geographic data and applications. 

• Maintain and update GIS databases, ensuring data integrity and consistency. 

• Collect, compile, and analyze spatial data from various sources to create accurate and detailed maps. 

• Conduct thorough research and analysis using GIS tools to enhance intelligence and operational effectiveness. 

• Develop and maintain GIS documentation and standard operating procedures. 

• Stay informed of emerging GIS technologies and their potential to enhance organizational capabilities.  

• Work closely with project leads and team members to design and implement effective task assignment strategies, considering factors like expertise, workload, and project goals. Ensure tasks are distributed efficiently and aligned with project timelines. 

Knowledge and Skills 

• Proficiency in conducting objective research and applying advanced analytical techniques. 

• Skilled in applying logic and reason to both routine tasks and new or complex situations. 

• Ability to engage effectively with stakeholders and partner agencies, representing the organization and client professionally. 

• Extensive experience in developing visually-appealing applications using Experience Builder, Dashboard, and other ArcGIS Web Application configuration tools. 

• Extensive experience with web-based GIS using the Esri platform, including ArcGIS Online, Portal for ArcGIS, and related applications (Survey123 Connect, Dashboard, ArcGIS Hub, Map Viewer, Experience Builder, etc.). 

• An understanding of ArcGIS from an IT perspective, including hardware, software, storage, security, networking, servers, databases, web services, virtualization, and cloud computing. 

• Experience in designing, collecting, maintaining, validating, and publishing GIS data on the Esri ArcGIS Online platform and ArcGIS Pro, utilizing geodatabases, published layers and other associated data types. 

• Ability to engage effectively with stakeholders and partner agencies, representing the organization and client professionally. 

• Ability to review, revise, and report on data and information, including sensitive items. 

• Strong problem-solving skills in both independent and team settings. 

• Skilled in applying logic and reason to both routine tasks and new or complex situations. 

• Strong writing and grammar skills, ensuring clear and concise communication.  

• Experience with databases and data modeling. 

• Experience in developing front-end web applications using JavaScript, HTML, CSS, and JS libraries such as React and JQuery are a plus but not required. 

• Experience with Python scripting to automate GIS processes and workflows are a plus but not required. 

Education and position requirements 

• Bachelor's degree in Computer Science, GIS, Geography, or related field. 

• 5+ years of experience in GIS (geospatial intelligence preferred). 

• Ability to leverage cartography creatively, transforming spatial data into innovative and valuable information products tailored to meet the diverse needs of clients. 

• Willingness and desire to learn new skills as our small company dictates throughout its growth. 

• Excellent communication, problem-solving, and interpersonal skills. 

• Ability to work 40 hours or more a week as required by workload. 

• Internet connection and the ability to work remotely. 

• Ability to obtain Top-Secret Security Clearance. 

Benefits 

• Competitive salary and benefits package. 

• Professional development opportunities and training. 

• Great teammates and supportive work culture. 

• Salary range: $85,000 - $120,000 

Location: Remote work or in-person can be accommodated. Proximity to DC Metro area is ideal.  

Please send a cover letter and resume to BES at

recruiting@bent-ear.com

Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business. 

Role Description 

Bent Ear Solutions is currently seeking a GIS Analyst with experience in emergency management, disaster response and recovery, or public safety. This position demands teamwork, flexibility, and the ability to adapt to frequent changes in processes, priorities, and availability. In this role, you will design, develop, and implement GIS solutions for our clients. Collaborating with a team of developers, consultants, analysts and project managers, you will deliver high-quality, client-focused services. Understanding how GIS can support and enhance emergency management operations is an important component of this position. The position also requires the ability to listen for and capture client requirements and turn those requirements into technological solutions. At BES, we help our clients do more with the technology they already own and this position plays a key role in meeting that mission.

Responsibilities 

• Create useful, user-friendly GIS applications that satisfy client requirements, under the direction of the GIS Manager/Lead. 

• Effectively coordinate and communicate with team members and stakeholders as well as manage projects independently, for optimal results in a fast-paced work environment 

• Be client-focused and adaptable to changing requirements and needs. Strive to exceed expectations by delivering the highest quality of work.  

• Communicate findings and recommendations clearly and confidently to colleagues and stakeholders. 

• Adhere to policies, procedures, regulations, and agreements related to information security. 

• Offer insights and suggestions on GIS-related policies and operational strategies. 

• Complete all aspects of assigned GIS projects, including design, maintenance, and production of geographic data and applications. 

• Maintain and update GIS databases, ensuring data integrity and consistency. 

• Collect, compile, and analyze spatial data from various sources to create accurate and detailed maps. 

• Conduct thorough research and analysis using GIS tools to enhance intelligence and operational effectiveness. 

• Develop and maintain GIS documentation and standard operating procedures. 

• Stay informed of emerging GIS technologies and their potential to enhance organizational capabilities. 

Knowledge and skills 

• Experience in developing visually-appealing applications using Experience Builder, Dashboard, and other ArcGIS Web Application configuration tools. 

• Experience with web-based GIS using the Esri platform, including ArcGIS Online, Portal for ArcGIS, and related applications (Survey123 Connect, Dashboard, ArcGIS Hub, Map Viewer, Experience Builder, etc.). 

• An understanding of ArcGIS from an IT perspective, including a basic knowledge of hardware, software, storage, security, networking, servers, databases, web services, virtualization, and cloud computing. 

• Experience in designing, collecting, maintaining, validating, and publishing GIS data on the Esri ArcGIS Online platform and ArcGIS Pro, utilizing geodatabases, published layers and other associated data types. 

• Ability to engage effectively with stakeholders and partner agencies, representing the organization and client professionally. 

• Ability to review, revise, and report on data and information, including sensitive items. 

• Strong problem-solving skills in both independent and team settings. 

• Skilled in applying logic and reason to both routine tasks and new or complex situations. 

• Strong writing and grammar skills, ensuring clear and concise communication.  

• Experience in developing front-end web applications using JavaScript, HTML, CSS, and JS libraries such as React and JQuery are a plus but not required. 

• Experience with Python scripting to automate GIS processes and workflows are a plus but not required. 

Education and position requirements 

• 2+ years of experience in GIS (geospatial intelligence preferred). 

• Bachelor’s Degree in Geography, GIS, Geospatial Science, Emergency Management, or a related field. 

• Willingness and desire to learn new skills as our small company dictates throughout its growth. 

• Ability to leverage cartography creatively, transforming spatial data into innovative and valuable information products tailored to meet the diverse needs of clients. 

• Ability to work 40 hours or more a week as required by workload. 

• Internet connection and the ability to work remotely. 

• Ability to obtain Top-Secret Security Clearance. 

Benefits 

• Competitive salary and benefits package. 

• Professional development opportunities and training. 

• Great teammates and supportive work culture. 

• Salary range: $65,000 - $90,000 

Location: Remote work or in-person can be accommodated. Proximity to DC Metro area is ideal.  

Please send a cover letter and resume to BES at

recruiting@bent-ear.com

Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business. 

Role Description 

BES seeks a consultant with experience in public safety, law enforcement, utilities or related field to support clients in monitoring, collecting, analyzing, and reporting on data and technology solutions impacting their operations. The role involves gathering information, building client relationships, and providing actionable insights to the project team. Flexibility and adaptability are essential, as is occasional evening and weekend availability. 

Responsibilities 

• Manage small projects or tasks, including resources (time, budget, people) with limited supervision. 

• Conduct quantitative and qualitative research and data analysis to develop client deliverables and implementation plans. 

• Identify insights from data and communicate findings clearly and confidently to colleagues/clients. 

• Assist in client interviews and facilitate internal and external meetings. 

• Develop and deliver thorough and professional reports and presentations. 

• Support project management and business development efforts. 

• Maintain knowledge of client culture, organization, and challenges. 

• Provide logistical support (e.g., scheduling). 

• Perform other duties as assigned. 

Knowledge and skills 

• Deliver high-quality work on time and to client specifications. 

• Research, review, revise, and report data and information accurately. 

• Use active listening to build relationships and drive client actions. 

• Perform objective research and apply basic analytical techniques. 

• Apply logic and reason to tasks and complex situations. 

• Engage with stakeholders and represent the organization and client effectively. 

• Provide and receive constructive feedback professionally. 

• Work well in both team and independent environments. 

• Coordinate with and brief senior officials. 

• Adapt to a flexible work schedule. 

• Proficient in MS Office and possesses strong writing and grammar skills. 

• Understand personal strengths and weaknesses and how they affect team dynamics. 

• Demonstrate sensitivity to team and client strengths and weaknesses to foster a sense of belonging. 

Preferred Education and Position Qualifications 

• Bachelor’s Degree in Intelligence, Emergency Management, Homeland Security, or a related field required. 

• Minimum of one year of professional experience, preferably in a professional services or client-facing environment.  

• Proficient writing, communication, and presentation skills.  

• Excellent research and analytical skills.  

• Ability to work independently and in teams, inspiring creativity. 

• Willingness and desire to learn new skills as our small company dictates throughout its growth.  

• GIS experience is a plus. 

• Familiarity with Microsoft products and Smartsheet is a plus. 

• Experience in project management, change management, and strategic communication is a plus. 

• Ability to work 40 hours or more a week as required by workload. 

• Ability to obtain Top-Secret Security Clearance. 

Benefits 

• Competitive salary and benefits package. 

• Professional development opportunities and training. 

• Great teammates and supportive work culture. 

• Salary range: $65,000 - $75,000 

Location: Remote work or in-person can be accommodated. Proximity to DC Metro area is ideal.  

Please send a cover letter and resume to BES at

recruiting@bent-ear.com

Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business. 

Role Description 

BES is seeking a data analyst to provide direct support to a federal client that is responsible for monitoring, collecting, analyzing, and reporting on incidents that could impact, or are currently impacting, operations.  

The Analyst should have a fundamental understanding of open-source research and the ability to navigate and investigate key areas of the internet. Analysts at all levels must be able to process data efficiently and communicate findings clearly, confidently, and quickly to colleagues. While the role requires the ability to work independently, collaboration with team members and stakeholders is essential to achieving the best outcomes. Given the dynamic nature of this work, the ideal candidate must be adaptable, flexible, and able to respond to shifting priorities, processes, and task requirements.  

Responsibilities 

• Perform extensive research and analysis in key areas of the open-source and deep and dark web.  

• Process data and information and clearly communicate discoveries to their colleagues with confidence, clarity, and speed.  

• Deliver reports and presentations in a thorough and professional manner. 

• Provide input on policies and operational considerations. 

Knowledge and skills 

• Understands how to review, revise, and report data and information, including items that may be sensitive in nature. 

• Ability to perform objective research and apply basic analytical techniques. 

• Capable of applying logic and reason to tasks and new or complex situations. 

• Ability to engage with stakeholders and partner agencies and be trusted to adequately represent the organization and client.  

• Capable of both receiving and providing constructive feedback in a professional manner with team members, leadership, the client, and stakeholders. 

• Experience and ability coordinating with and briefing senior officials. 

• Ability to work a flexible work schedule. 

• Must possess basic computer skills, including use of MS Office products and telework technology. 

• Advanced writing, communication, and presentation skills. 

• Excellent research and analytical skills. 

Preferred Education and Position Qualifications

• Bachelor’s Degree in Intelligence, Emergency Management, Homeland Security, or a related field required. 

• 1 – 3 years of experience in related work preferred. 

• Willingness and desire to learn new skills as our small company dictates throughout its growth. 

• Ability to work 40 hours or more a week as required by workload. 

• Ability to obtain Top-Secret Security Clearance. 

Benefits 

• Competitive salary and benefits package. 

• Professional development opportunities and training. 

• Great teammates and supportive work culture. 

• Salary range: $65,000 - $80,000 

Location: Hybrid work environment. Position requires onsite presence in Washington, DC two-three days per week. 

Please send a cover letter and resume to BES at

recruiting@bent-ear.com

Bent Ear Solutions (BES) helps organizations maximize their technology and infrastructure investments. We specialize in information and risk analysis, and the deployment and integration of emerging technologies to save lives, protect property, and improve operational efficiency. We're a fast-paced, high-energy team looking for versatile, passionate employees who are committed to our mission and eager to help grow our business.

ROLE DESCRIPTION

BES seeks a project manager with experience in public safety, law enforcement, or utilities to support clients in monitoring, collecting, analyzing, and reporting on data and technology solutions impacting their operations. The role involves leading all aspects of project delivery including building client relationships, coordinating team activities, and ensuring high-quality solutions that meet client needs. Flexibility and adaptability are essential, as is occasional evening and weekend availability.

FOCUS AREAS

• Vision: See the potential in our clients and be passionate about helping them improve their effectiveness through better application of technology. Studies, understands and owns the customer’s mission.

• Project Management/Delivery: Understand client dynamics and nuances to create value and move clients to ‘act and engage’ to achieve outcomes.

• Client Relationship Management: Understand how to communicate and navigate effectively with different personality/leadership styles and how to translate this to individual clients.

• Leadership/Communication: Lead the development of client deliverables and guide a process for product development and delegation.

• Business Development: Participate in key business development opportunities and/or proposal development within project/account organization.

RESPONSIBILITIES

• Lead project teams and manage project work by using BES methodologies and frameworks.

• Lead project teams with diverse skill sets and experience levels.

• Accountable for team success, project quality, and performance within contract requirements.

  • Design and manage the production of high-quality client deliverables. Responsible for QA/QC of project deliverables, ensuring that all project and client deliverables are of the highest quality.

• Foster a positive team environment and enable effective communication and collaboration among projects and teams.

• Provide leadership -- drive the team toward successful project completion and client satisfaction.

• Provide mentorship, as needed, and provide regular feedback to staff. 

• Accountable for project quality and performance within contract requirements. 

• Track and report project/program success against work plan and project targets, including staff utilization, budget, scope, and timeline to completion.

  • Manage a full-time project or multiple part-time projects, successfully, by scoping tasks and managing resources to complete such tasks on time, within budget, and to defined requirements/specifications.

  • Manage financial aspects of project to include time tracking/reporting, invoicing, expense tracking/reporting, task planning, and status reporting.

    • Develop and maintain budgets in Smartsheets.

    • Develop and submit invoices (as contract requires). 

  • Ensure all contract-related documents/artifacts are stored on the BES shared drive IAW corporate file management procedures.

• Develop trusted working relationships with clients - set and manage client expectations for work, staff, and the overall project experience.

  • Serve as the primary point of contact for the client.

  • Build ongoing relationships with clients and key stakeholders.

• Work with the Leadership Team to support staff development and create a culture of learning that drives individual and organizational development.

  • Encourage team members to learn and identify growth opportunities.

  • Identify training requirements for delivery staff.

• Serves as a facilitator for client/stakeholder/team engagement activities.

  • Design, facilitate, and manage client meetings to successfully achieve identified desired outcomes.

• Support business development and growth within client organization/domain.

  • Identify organic growth (BD) opportunities within project environment/client. 

  • Provide input to marketing and BD efforts.

• Provide input to internal process development and process improvement efforts.

KNOWLEDGE AND SKILLS

• Firm customer-focused orientation.

• Experience managing/leading teams of people to accomplish short- and long-term objectives.

• Experience managing project timelines and achieving deliverables on time and of high quality.

• Experience managing complex budgets.

• Experience tracking project financials and plans using project management tools.

• Strong organizational skills and attention to detail.

• Strong verbal and written communication skills with the ability to easily communicate and present ideas and findings.

  • Experience using the Microsoft suite for word processing, spreadsheets, presentation creation tools, and research tools required.

• Excellent presentation skills.

• Experience working with Esri, Esri partners, and/or Esri technology.

  • Knowledgeable about applying technology to organizational workflows.

• Analytical and critical thinking skills; ability to problem-solve creatively.

• Professional etiquette while interacting with peers and clients.

• Willingness and ability to obtain and maintain a U.S. Security Clearance and/or a positive suitability determination (required for select projects).

• Willingness and ability to travel and/or work on client site as needed.

• Ability to remain positive, flexible, and action-oriented during ambiguous and/or complex situations.

• Comfort with working with senior-level personnel including executives and chief elected officials.

• Comfort with Business Development and Account Management within existing client portfolio.

• A desire to learn, grow, and undertake new challenges to build out new knowledge sets.

EDUCATION AND POSITION REQUIREMENTS

• Bachelor’s Degree

• Minimum of 5 years of project management experience, preferably in a professional services or client-facing environment

• Excellent leadership and management skills 

• Experience in project management, change management, and strategic communication.

• Proficient writing, communication, and presentation skills 

• Ability to work independently and in teams, inspiring creativity.

• Willingness and desire to learn new skills as our small company dictates throughout its growth 

• GIS experience is a plus.

• Familiarity with Microsoft products and Smartsheet is a plus.

• Ability to obtain a secret-level security clearance or a positive suitability determination for select projects.

Location: Remote with occasional travel to client site.

Please send a cover letter and resume to BES at

recruiting@bent-ear.com