James 'Jim' Featherstone 3/25/26 James 'Jim' Featherstone 3/25/26

The Disaster Always has a Vote

What happens when your emergency plan's assumptions fail mid-crisis? Jim Featherstone draws on three decades of experience to answer that question.

Mike King 7/1/25 Mike King 7/1/25

Smart Maps, Safer Officials: How GIS Can Help Safeguard Public Servants in Moments of Crisis

Mike King demonstrates how GIS can give public safety teams the clarity and speed they need to stay one step ahead.

Mike King 10/16/24 Mike King 10/16/24

Using GIS to Fight Crime: Mapping Insights for Safer Communities

Discover how GIS can be leveraged to enhance law enforcement agencies.

Mike King 4/19/24 Mike King 4/19/24

Celebrating National Public Safety Telecommunicators Week: Honoring the Unsung Heroes of Emergency Response

To honor these overlooked heroes behind the headset, BES’ own Mike King shares an incredible personal story detailing how a 911 telecommunicator saved his life while on the force.

Bent Ear Solutions 4/1/20 Bent Ear Solutions 4/1/20

Why Public Safety Agencies Struggle with Technology

Choosing the right technology to meet mission objectives requires a comprehensive governance approach beyond the tools themselves.

Bent Ear Solutions 1/29/19 Bent Ear Solutions 1/29/19

Why Technologies Fail in Public Safety Organizations

Explore why many public safety agencies faced technology challenges during historic 2017 disasters and learn the critical steps for successful technology implementation.